+92 3215500035 AzlaanAndCo@gmail.com
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Shipping policy
🚚 1. Delivery Timelines [1]
- Major Cities: 2 to 4 working days (e.g., Karachi, Lahore, Islamabad, Rawalpindi).
- Other Districts & Rural Areas: 4 to 7 working days.
- Processing Time: Orders placed before 2:00 PM are dispatched the same day.
- Holidays: Dispatch is paused on Sundays and gazetted national holidays.
💰 2. Shipping Charges
- Standard Delivery: Flat rate of Rs. [Insert Amount, e.g., 200] nationwide.
- Free Shipping: Applicable on all orders above Rs. [Insert Amount, e.g., 3,000].
- Re-routing Fee: Changing delivery addresses post-dispatch incurs extra charges. [1]
📦 3. Courier Logistics & Partners
- We ship via trusted local couriers like TCS, Leopards, Trax, or BlueEX.
- A tracking number is sent via SMS and Email once dispatched.
- Couriers will make up to 2 delivery attempts before returning the parcel. [1]
🔒 4. Cash on Delivery (COD) Inspection Rule
- Per standard courier company laws in Pakistan, open-parcel delivery is strictly barred.
- Customers must pay the courier rider first before opening the flyer.
- For missing or damaged items, follow our standard Unboxing Video Policy. [1]
⚠️ 5. Order Refusals & Blacklisting
- If a COD parcel is refused at the doorstep, the customer account will be flagged.
- Future orders from flagged profiles will require advance online payment.