Frequently Asked Questions

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS.

What if I receive a damaged item?

Please contact us within 24 of delivery with opeing video of the damaged item, and we will arrange a replacement or appropriate solution.

Do you offer exchanges?

Yes, eligible products can be exchanged according to our return and exchange policy.

How can I contact customer support?

You can reach us via email, WhatsApp, live chat, or through our Contact Us page.